SaaS Analytics Platform

A multi-tenant SaaS platform with usage analytics, billing, and a plugin marketplace.

SaaS Analytics Platform — SaaS case study by VeltrixCode

Client

B2B SaaS

Industry

SaaS

Year

2024

Stack

Next.js

-70%

Onboarding time

-22%

Churn

+2.4x

MRR

The challenge

The team had a popular single-tenant tool and needed to rebuild it as a multi-tenant SaaS with billing, usage metering, and a self-serve onboarding flow that didn't require a sales call.

Our solution

We architected a multi-tenant data model, integrated Stripe billing with usage-based pricing, and built a guided onboarding that configures a workspace in minutes. A plugin marketplace let customers extend the product themselves.

Results

  • Onboarding time dropped 70%, removing the need for sales calls
  • Monthly churn fell by 22%
  • MRR grew 2.4x in the year after relaunch
Next.jsNode.jsPostgreSQLStripeRedis

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